Work With Purpose
Riverside House
Careers
From residential reentry and emergency shelter to community-based programming across Miami-Dade County, every role at Riverside House contributes to real outcomes for real people. We're looking for professionals ready to be part of that work.
Open Positions
Current job openings
at Riverside House
Riverside House is an Equal Opportunity Employer. As a federal contractor, we provide equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, age, veteran status, disability, or any other protected classification under Federal, State, or Local law.
Department
Residential Operations & Supervision
Schedule
Our facility operates 24/7, offering rotating shifts:
7:00 AM – 3:30 PM
3:00 PM – 11:30 PM
11:00 PM – 7:30 AM
Compensation
$17.20/hour (+ $4.98/hour in additional benefits).
Summary
Monitors the custody, security, control, and maintenance of the facility and its residents. This is a full-time position supporting 24/7 residential operations with opportunities for growth and advancement.
Essential Duties & Responsibilities
- Resident Monitoring: Observes, documents, and ensures accountability of all residents within the facility and in the community. Enforces rules, responsibilities, and restrictions. Provides control and documentation of transactions involving medications, first-aid supplies, mail, visitors, accountability checks, and telephone calls.
- Program Support: Assists case managers with resident programming including, but not limited to, installing electronic monitoring equipment and conducting alcohol and urine surveillance testing.
- Facility Monitoring: Conducts and documents scheduled internal and external inspections of the premises to maintain the health, safety, and accountability of residents.
- Policy Compliance: Maintains working knowledge of all procedures and policies outlined in the Statement of Work and Operations Manuals, including emergency drills, life safety protocols, facility sanitation, escape procedures, and unusual occurrence procedures.
- Scheduling Flexibility: Accepts reassigned shifts as needed, including during work stoppages. Attends all required meetings and appointments, which may occasionally be scheduled off-site.
- Facility Upkeep: Responsible for general housekeeping of assigned workspace including dusting, polishing, vacuuming, and trash removal.
- Additional Duties: Other responsibilities may be assigned by a supervisor. Operating standards, staffing requirements, and qualifications may be modified by the Federal or State Contracting Authority and/or Executive Management to ensure quality and continuation of services.
Qualifications
- High school diploma or equivalent.
- Minimum one year of paid work experience.
- Demonstrated ability to work with individuals and groups in both routine and emergency situations.
- Bilingual in English and Spanish preferred.
Department
Case Management & Clinical Services
Schedule
Monday – Friday
3 Days: 8:00 AM – 4:30 PM
2 Days: 12:30 PM – 9:00 PM
Compensation
Discussed at interview.
Summary
Provides direct case management services to federal program participants within a residential reentry setting. This role includes intake, orientation, individual and group counseling, treatment planning, and coordination of community resources — all in compliance with agency procedures and federal program requirements.
Essential Duties & Responsibilities
- Intake & Orientation: Conducts intake and orientation for all assigned clients upon program entry.
- Counseling: Provides quality individual and group counseling responsive to client needs, including the development and maintenance of individual treatment plans.
- Case Management: Coordinates and documents comprehensive case management for each assigned client according to their specific needs, utilizing community resources as appropriate.
- Compliance & Documentation: Follows all agency procedures and policies. Maintains accurate, timely documentation in accordance with federal program standards.
- Additional Duties: Other responsibilities may be assigned by a supervisor. Operating standards, staffing requirements, and qualifications may be modified by the Federal or State Contracting Authority and/or Executive Management to ensure quality and continuation of services.
Qualifications
- Bachelor’s degree in behavioral science, social science, social work, counseling, psychology, or a related field (equivalent work experience may be substituted on a year-for-year basis).
- Professional ability to evaluate behavior through written communication.
- Bilingual in English and Spanish preferred.
Why Riverside House
More than a job,
a mission that matters
For over 50 years, Riverside House has helped men and women returning from incarceration successfully transition back into the community. Our staff is the engine behind that work — delivering case management, counseling, employment support, spiritual care, and crisis intervention in a structured, faith-based residential setting. Every role here contributes directly to reducing recidivism, rebuilding families, and strengthening Miami-Dade County.
We operate as a federally contracted Residential Reentry Center under the Bureau of Prisons, as well as an Emergency Shelter Program in partnership with the Miami-Dade Homeless Trust. That means the work is serious, the standards are high, and the impact is measurable.
Benefits
Competitive benefits options that
support you and your family
Riverside House offers competitive compensation along with a full range of benefits designed to support employees at every stage of their career. As a 501(c)(3) non-profit with stable federal contracts, we provide long-term employment security in a mission-driven environment.
Employee Benefits
Health Insurance
Dental Insurance
Vision Care Insurance
Long-Term Disability
Short-Term Disability
Employee Assistance Program (EAP)
Paid Vacation
Personal Days
Paid Holidays
Direct Deposit
Training & Professional Development
Dade Credit Union
Family Benefits
Medical Coverage for Family Members
Flexible Spending Account (Pre-Tax Deduction)
Employee Discount Program
Internship Opportunities
Future & Growth Benefits
403(b) Retirement Plan
Tuition Assistance
Promotion & Advancement Opportunities
Career Areas
Positions across programs, services, and operations
Riverside House hires across a range of disciplines to support our residential reentry, community-based, and emergency shelter programs. Whether your background is in social work, counseling, workforce development, facilities, or administration, there's a role where your skills can make a direct impact.
Case Management & Clinical Services
Case managers, licensed clinical social workers, and counseling staff who develop treatment plans, conduct assessments, facilitate group sessions, and deliver direct client services in compliance with federal standards.
Residential Operations & Supervision
Resident monitors, facility directors, and operations staff responsible for 24/7 supervision, headcounts, curfew enforcement, accountability checks, and maintaining a safe and structured residential environment.
Employment & Life Skills
Employment specialists, life skills coaches, and workforce development staff who prepare participants for job readiness, connect them with employers, and support long-term economic independence.
Facilities & Maintenance
Maintenance professionals who ensure the safety, cleanliness, and operational readiness of our residential facility — supporting the daily needs of up to 150 residents and staff across two programs.
Administration & Support
Operations assistants, administrative support, compliance coordinators, and organizational staff who keep programs running efficiently and help maintain federal contract requirements.
Spiritual Development & Volunteer Coordination
Pastoral staff, ministry leaders, and volunteer coordinators who support voluntary faith-based programming, community engagement, and church partnership activities.
What We Look For
Expectations and
what it takes to succeed here
Riverside House serves a vulnerable population under federal oversight. The work is rewarding, but it requires a specific mindset — one that combines compassion with structure, patience with accountability, and professionalism with genuine care. We look for people who understand the complexities of reentry, who are comfortable in a residential setting, and who approach their work as part of a larger mission.
Mission Alignment
A genuine commitment to helping justice-involved individuals and those experiencing homelessness rebuild their lives with dignity, purpose, and accountability.
Professional Rigor
Comfort working in a federally regulated environment with strict compliance standards, documentation requirements, and structured protocols.
Cultural Competency
Ability to work respectfully with individuals from diverse racial, cultural, linguistic, and socioeconomic backgrounds. Bilingual preferred.
Team Collaboration
Willingness to coordinate across case managers, counselors, federal partners, employers, and community organizations to support participant outcomes.
Our Workplace
A positive, purpose-driven environment in the heart of Miami
Riverside House is located at 968 N.W. 2nd Street in East Little Havana — minutes from downtown Miami with access to major transit routes and expressways. Our facility operates 24 hours a day, 7 days a week, housing up to 120 residential reentry participants and 30 emergency shelter residents at any given time. Staff work in a collaborative, mission-aligned environment where accountability, compassion, and professionalism guide every interaction.
Administrative offices operate Monday through Friday, 9:00 AM – 5:00 PM. Some positions require evening, weekend, or flexible scheduling to support residential operations and program supervision.
Emerging Talent
LEAP Fellowship Program
The LEAP Fellowship is a learning experience designed to support individuals from diverse backgrounds as they gain exposure to a corporate and nonprofit workforce. Fellows are paired with mentors, introduced to professional environments, and given the chance to develop skills that build long-term career readiness. Interested applicants can request a LEAP Fellow Applicant Card by contacting our team.